Legacy Tip #1: Plan what happens to your Facebook Data and Profile

facebook_legacy_memorialisation_friends_change_digital_afterlifeFor anyone located in the US, Facebook has introduced Legacy Contact, a set of features that allow a user to nominate a friend to manage their account, albeit in a more restricted way, after they die. A Legacy Contact is able to update profile photos or add new friends and family contacts in memory of and on behalf of their deceased friend. Importantly, a user can also indicate whether or not they’d like a copy of their Facebook data to be downloaded by their assigned contact or alternatively instruct Facebook to delete their account after their death.

For everyone else, Facebook memorialisation is an option but this process can pose issues as guest blogger Nicole Wright points out. Here are some thoughts on how to preserve your personal history and avoid it from being lost or locked into the social networking site, so you can reminisce over fond memories in years from now and also share these with your loved ones when your time comes.

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Who owns your digital history in a future far, far away?

digital_data_digital_afterlife_digital_historyI’ve been speaking with a variety of researchers on the legal aspects around our digital accounts and what happens to them after we die. Often the discussion focuses on who is entitled to access a deceased person’s online account data – such as email, photos or documents – and the consensus is that it’s complicated.

Some platforms such as Google have started to allow users to nominate next of kin, family or friends to receive their personal information once their account becomes inactive. With the Uniform Fiduciary Access to Digital Assets Act approved in the US (July 2014), we may see a system where a personal representative of a deceased person’s estate has as much right to manage the digital assets of the deceased in the same way they would their tangible assets. Currently ownership of digital assets often remain with online services such as Facebook and Yahoo unless contested through the legal system by a next of kin.

While laws are catching up with digital and social technologies, Damian McCallig, a PhD candidate from the School of Law at National University of Ireland in Galway is curious to know what will happen to our data a generation or more after we die.

As he points out, current copyright laws in countries like the UK and Australia allow someone’s personal information to become available in the public domain several years after that individual has died. Records around births, deaths and marriages are accessible by researchers or family members interested in their genealogy or a previous generation’s history. Unpublished works such as diaries or letters can be published without the permission of their estate, as long as a certain period of time has passed since the author died. In the UK, this is seventy years, although there are specific exemptions.

“Currently a lot of today’s information that is relevant for the researchers and historians of the future is behind walls and owned by companies,” says McCallig. “For instance, Barack Obama has a Twitter account which will hold public tweets but also private messages which are gated. This information will be relevant from a historical and research point of view. Previously these kinds of notes would have become available after a set period of time. What copyright laws apply to this digital data managed by private organisations?”

McCallig believes that Facebook would have been alerted to the opportunity around its memorialised accounts (what is Facebook memorialisation?) when a father campaigned for a ‘look back’ video to be made for his son who died in 2012, attracting widespread support. He wonders if Facebook is assessing the commercial potential for its deceased accounts in the long term. Facebook’s main revenue stream comes from advertising, based on driving eyeballs to ad creative and sponsored posts. Memorialised Facebook accounts offer no value to marketers or monetisation options for the company in its current model.

While he’s not certain on how Facebook would commercialise these accounts, likely scenarios could include charging researchers, educational institutions, public information bodies and even individuals for access to archival information.

“Facebook is able to provide insights on how communities reacted to news and events within specific contexts or a particular point in time. It can detail emotional responses as well as online behaviour across timelines and networks,” says McCallig. “That’s of tremendous value to future historians.”

If this is the case, should these historical insights and archives be available freely to the public or remain in the hands of commercial companies? And if Facebook fails to survive, should there be a contingency plan to protect and share our histories with future generations?

What do you think?

Read more about Damian McCallig’s perspectives on Digital Remains or connect with him on Twitter.

 

 

How to hide Facebook account activity of friends who have died

It’s common to hear people mentioning that they find it difficult when they continue to see the presence of their deceased friends on Facebook – on friend lists, by tagged activity others in a shared community have posted, or via automated suggestions in news feeds.

No mainstream social network currently allows people to separate profiles of deceased friends or acquaintances from their living present-day active ones, although there are some features that users can take advantage of to manage a friend or connection’s activity. Relatives and next of kin of those who have died have the option of closing their accounts or – in the case of Facebook – continuing the account but memorialising it.

Often, these same relatives are unaware that memorialisation options exist but even if they activate this process, they have no control over Facebook settings, such as those for privacy or notifications.

For people who are uncomfortable seeing profiles or activity of deceased friends on their Facebook account but who do not want to ‘unfriend’ them, here are some suggestions to minimise these kind of reminders.

Hide a Facebook friend’s news feed. If you have a friend who has died and you don’t wish to see updates in your news feed relating to them – either when people post on their wall, or when updates are posted by someone who has password access to their account – you can change your settings to avoid these. Or, if you don’t want to hide all activity, you can specifically outline what type of activity you would like to see appearing on your news feed.

Hide Facebook Page updates. You may also follow a Facebook page set up to commemorate someone but may not want to hear news from family and friends when updates are posted but instead prefer to check in from time to time. To stop seeing these updates, go to the page you no longer want to see updates from, and at the top right hand corner of the page, there’s a notifications button. Set this notifications button to “off”. This same process works for friends, people or pages that you follow.

Manage several accounts at once by creating a Facebook list. If you have a group of friends that you want to manage in the same way in one location, you can create a list to control what information and status updates you see. Once you create a list, you can select or uncheck the options that show up in your newsfeed by going to ‘manage list’ > ‘update status types’.

Here’s a good all round article on managing friends and doing a general news feed spring clean. As ever, do post any additional tips, comments or suggestions below.

Separating the living from the dead on Facebook

In a previous post, I looked into how we group our friends on a day to day basis depending on interests, ideology, personality and our relationship to them. This doesn’t occur to the same degree in our online communities, because it’s more convenient not to and platforms are not yet designed to accommodate nuances in our social graph.

In real life, we also compartmentalise the ways in which we honour our dead.

Recently I attended a school reunion. This is the sort of event that I would ordinarily avoid, but it was a special occasion. My brother and I were both pupils at the same school for many years. Following the news of his death, they elected to hold a chapel service and unveil a memorial plaque in his name at their annual old boys and old girls day.

The service was deferential and took place in the darkened, quiet, solemn environment of the chapel. Prayers were offered, sympathies and reminisces were shared. And then… the congregation headed outside to the lawns where the sun was conveniently shining, to mingle and sip on Pimms while consuming delicious indulgent treats such as strawberries with cream and chocolate cake.

Shrines, graves, areas of worship, significant landmarks provide havens for reflection and commemoration. As a society, we assign times when a community unites to remember thofacebook-memorialization-afterlife-digitalse who have died. Through events, rituals and designated locations, we have times to mourn or reflect and times to live in the present.

Yet our online lives do not reflect this reality and I suspect this is why some people find it difficult when they continue to see a ghostly presence of their deceased friends on social media – on their friends list, tagged post-mortem activity, or automated suggestions in their newsfeeds.

None of the mainstream social networks allow people to separate profiles of deceased friends or acquaintances from their living present-day active ones. Relatives of those who have died might have the option of closing their accounts or (in the case of Facebook) continuing the account but memorialising it. Of course, few people are likely to be aware that memorialisation options even exist, and if they do, the options are fairly black and white.

These limited options do not do justice to the memory of those who have passed away. Nor do they assist our need for ritual to remember them. Personally, I think there’s a huge opportunity for social media platforms to develop separate community spaces designed specifically to commemorate those who have died, where the network connections of the deceased can reflect on past memories together.

Doing this would enable this type of memorial activity to be separate to other day to day social communication with still living connections, connections who may otherwise have no association with those being remembered.

Birthdays, important dates or events in the deceased’s history could be marked in a separate, sincere and respectful environment, fostering a quality of discussion that is more personal and relevant to those who were part of their life. It would  help to ameliorate the awkwardness that death often evokes in other day to day conversations with the living.

Lastly, by introducing separate commemoration areas on social networks, we would publicly acknowledge a person’s death on these relatively new platforms. In a previous age – and today still – a person’s passing was published in a newspaper or community annals to record that person’s existence and history in records.

Currently, anyone who didn’t know of my brother’s death would have no way of knowing via his social existence. He doesn’t show up in Facebook search given his account is memorialised. This is surely restricting the opportunity for greater engagement in the future, when members from extended communities want to reminisce or pass on messages of condolence. In an age when individuals are connecting and searching for connections online, this type of status omission will become more striking by its absence, over time.

Resting in Peace, Facebook-style

Following on from a recent series of posts on Facebook memorialisation, Nicola Wright asks the tough questions – what would you like to see happen to your Facebook account after you’re gone? A useful look at things to consider when planning a digital afterlife…

Have you ever had the experience of seeing the Facebook profile of somebody who has died popping up on your home page with a message asking you to reconnect with that person? Or perhaps it was an item in your newsfeed proclaiming that such-and-such likes a certain page? It is precisely these kinds of dissonant experiences that led to Facebook changing their policy on deceased user accounts to allow for memorialisation of Facebook profiles. By memorialising a profile, it is changed so that it no longer appears in community or interaction suggestions and only existing friends can search for and interact with the profile. The bereaved also have the option to delete the profile completely if that is what they would prefer to do, so problem solved right?

Not exactly.  Although memorialisation of deceased user profiles of Facebook is hugely popular – approximately 3 million were estimated to exist at the end of 2012 – they have the potential to create further hurt and pain for friends and family due to a number of factors. Who for example has the authority to make the decision about whether or not a profile is memorialised or deleted completely? If the deceased person was married then perhaps it would be their spouse? What if the decision they make is upsetting to other family members – do they have recourse to take action against the decisions? Presumably Facebook assume the executor of the estate has the final say based on the documentation they ask for when an account is memorialised, but what if there is no official executor?

Once an account has been memorialised, the bereaved are then faced with the task of ‘impression management’, that is, ensuring that comments posted on the profile aren’t offensive, insensitive or even overly morose or sentimental. Such a task can seem like a burden for some people and decisions about which comments are appropriate, for example, are based on subjective perceptions about what is being said and by whom. Furthermore, the person in charge of impression management of the profile has no ability to clean up the profile in any way beyond moderating comments posted to the wall.

How do you feel about your Facebook profile being memorialised after you die? Or would you want it deleted completely? If your profile is memorialised whom would you want ‘in charge’ of what comments were deemed to be acceptable? If you died tomorrow is there anything on your profile that you wish wasn’t there and that you wouldn’t want as part of your online memorial? For the sake of those left behind, you may want to start think about making your preferences known.

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Nicola Wright is an e-commerce businesswoman and blogs at http://nicolawright.com and http://worryfreelife.net.

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